Shipping Policy
At KADRIE, we are committed to providing a smooth and reliable delivery experience from order confirmation to the arrival of your sofa.
Each KADRIE sofa is carefully crafted with premium materials, advanced functionality, and thoughtful design. Every order goes through professional production, quality inspection, and secure packaging before shipment to ensure your sofa arrives safely.
1) Order Processing & Production
All KADRIE sofas are made after your order is confirmed.
Production Time: 15–20 business days
Before shipment, each product undergoes quality inspection and professional packaging.
2) Shipping Coverage & Cost
KADRIE provides international shipping services to multiple countries and regions worldwide.
United States:
Orders delivered within the 48 contiguous states of the United States qualify for Free Shipping.
Applicable customs duties and related taxes are included for eligible U.S. deliveries.
For locations outside the 48 contiguous states, including Alaska, Hawaii, Puerto Rico, and other special regions, free shipping is not available.
International Shipping:
KADRIE also provides shipping services to selected regions, including Southeast Asia, the United Kingdom, and most parts of Europe.
If you are unsure whether delivery is available to your location, please contact us before placing your order.
Email: info@kadrieshop.com
3) Shipping & Delivery Timeframe
Estimated Delivery Time: 6–10 weeks after shipment.
Delivery times may vary depending on destination, carrier schedules, customs procedures, weather conditions, port congestion, and other circumstances.
4) Delivery Method
Standard delivery service: Curbside Delivery.
White glove delivery, room-of-choice delivery, stair carry service, and installation services are not included unless separately arranged with KADRIE.
5) Delivery Requirements
Customers should confirm that their location is suitable for receiving large furniture items.
Please check doorway sizes, pathways, stairs, elevators, delivery access, and availability to receive the order.
6) Packaging & Product Protection
Every KADRIE sofa is professionally packaged to help protect the product during transportation.
7) Inspection Upon Delivery
Please inspect your sofa upon delivery.
Contact KADRIE within 48 hours if you notice shipping damage, missing components, incorrect items, or product issues.
Provide order number, description, and photos or videos.
8) Order Tracking
Once your order has shipped, KADRIE will send delivery updates by email.
Email: info@kadrieshop.com
9) Shipping Delays & Responsibility
KADRIE works with reliable logistics partners to ensure safe and efficient delivery.
Delivery may be affected by weather, transportation delays, customs procedures, port congestion, or other unforeseen circumstances.
10) Contact Us
KADRIE Customer Support
Email: info@kadrieshop.com