Contact Us
Contact Us
Get in touch
Whether you have questions about our sofas, need help with your order, or are looking for the right furniture solution, our KADRIE team is here to provide expert support and assistance.
Furniture store & showrooms
Address
KADRIE Living LLC
108 West 13th Street, Suite 200
Wilmington, DE 19801
United States
+8618038657407
info@kadrieshop.com
Frequently asked questions
How long is the warranty for KADRIE sofas?
KADRIE provides reliable warranty coverage for long-lasting comfort. Our sofa frames are covered by a 10-year warranty, and electric motors and mechanisms are covered by a 5-year warranty. We stand behind the quality and durability of every product we create.
Is the motor noisy when operating the electric sofa?
No. KADRIE electric sofas use high-quality motors designed for smooth and quiet operation. The motor runs with minimal noise, allowing you to adjust your seating position comfortably without disturbing your relaxation time.
How do I adjust the electric sofa?
KADRIE electric sofas feature easy-to-use controls, including a wireless remote and built-in buttons, allowing you to smoothly adjust the reclining position and enjoy personalized comfort with ease.
Do I need professional installation for my sofa?
No professional installation is required. KADRIE sofas are designed for easy assembly with clear instructions included. Most customers can complete the setup quickly after delivery.
What should I do if my sofa arrives damaged or has an issue?
If your sofa arrives damaged or you experience any product issues, please contact our customer support team as soon as possible. We will provide assistance and work with you to resolve the issue quickly.