Terms Conditions
Last Updated: [August, 2026]
Welcome to KADRIE
These Terms & Conditions explain the guidelines for using the KADRIE website, purchasing our products, and receiving our services.
By accessing our website or placing an order, you agree to these terms. KADRIE is committed to providing thoughtfully designed furniture, transparent service, and a smooth shopping experience.
1. Website Use
The KADRIE website provides product information, online shopping services, and customer support.
Users agree to use the website lawfully, provide accurate information, and respect KADRIE content, trademarks, and intellectual property.
2. Product Information
KADRIE provides product descriptions, dimensions, materials, colors, and specifications. Due to natural material characteristics, slight variations in color, texture, grain, and finish may occur.
3. Orders & Production
Many KADRIE sofas are prepared according to customer-selected options.
Order Changes & Cancellations: Please contact customer support within 48 hours after placing your order if you need changes or cancellation. Once production, material preparation, or fulfillment begins, changes may become limited.
Email: info@kadrieshop.com
4. Pricing & Payment
Payment must be completed at checkout to confirm your order. We work carefully to maintain accurate pricing information.
5. Shipping & Delivery
KADRIE works with trusted logistics partners. Customers should provide accurate shipping information and confirm doorway, hallway, stairway, and elevator access before ordering.
6. Delivery Inspection
Please inspect your sofa as soon as possible after delivery. If you notice shipping damage, missing components, or product issues, contact us within 48 hours after delivery with your order number, photos/videos, and issue description.
7. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
8. Warranty Support
KADRIE products are supported by our Warranty Policy.
9. Natural Material Characteristics
Natural variations in leather grain, fabric texture, color tone, and softness are part of the beauty of furniture materials.
10. Intellectual Property
KADRIE website content, including brand name, logo, images, design, text, and graphics, is protected.
11. Privacy Protection
Customer information is used for order processing, customer service, and improving experiences.
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12. Limitation of Responsibility
KADRIE provides quality products and support. Responsibility is limited to the value of the purchased product where permitted by law.
13. Changes to These Terms
KADRIE may update these Terms & Conditions from time to time.
14. Contact Us
KADRIE Customer Support
Email: info@kadrieshop.com